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Our program allows us to tailor a customer satisfaction/retention program to suit your dealership's and your customer's needs through:

Benefits Packages
Customized for each dealer, these packages help guarantee customer loyalty long after the sale. Each package can consist of Service Retention Programs, Reimbursement Programs (key registration & lockout service, emergency roadside assistance, tire replacement, & trip interruption), and other specialized services.

Phone Program

Dealership success (survival) depends on the ability to sell and service more cars than the competition. To do this the dealership needs as much key information as possible about its prospects and customers. Call programs are available for prospects, CSI, or service calls. Assists dealers in complying with factory customer satisfaction programs.

Follow-up Programs

Can include: thank-you balloons, candy/cookie packages, incremental mailings based on sale date, birthdays, or holidays.

Green & Associates Products & Services
»  F&I Development
»  Reinsurance
»  Credit Insurance
»  Gap Coverage
»  Customer Satisfaction and Retention
»  Vehicle Service Contracts
»  Appearance/Environmental Protection
»  Tire and Wheel Coverage

Green & Associates, Inc. is AFIP Certified.
Green & Associates, Inc
6420 Commonwealth Drive
Roanoke, VA 24018
Phone: (800) 733-1501
Fax: (540) 989-5079

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